Introduction

Welcome to Good Offer. We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our real estate services.

By using Good Offer's website and services, you agree to the collection and use of information in accordance with this policy. If you do not agree with our policies and practices, do not use our services.

Information We Collect

Personal Information You Provide

We collect information you voluntarily provide to us, including:

• Contact Information: Name, email address, phone number, mailing address
• Account Information: Username, password, profile preferences
• Property Information: Property details you list or search for
• Communication Data: Messages, inquiries, feedback you send us
• Transaction Information: Payment details, transaction history
• Professional Information: Real estate license details (for agents)

Information Automatically Collected

When you use our services, we automatically collect:

• Device Information: IP address, browser type, device type, operating system
• Usage Data: Pages visited, time spent, clicks, search queries
• Location Data: General geographic location based on IP address
• Cookies and Tracking: Website preferences, session data

How We Use Your Information

We use your personal information for the following purposes:

• Service Delivery: Provide real estate services, property listings, and platform functionality
• Account Management: Create and maintain your account, authenticate users
• Communication: Send updates, respond to inquiries, provide customer support
• Personalization: Customize content, recommend properties, improve user experience
• Marketing: Send promotional materials, newsletters, and relevant offers
• Analytics: Analyze usage patterns, improve our services, conduct research
• Legal Compliance: Comply with legal obligations, prevent fraud, ensure security
• Business Operations: Process transactions, manage relationships, business development

How We Share Your Information

We may share your information in the following circumstances:

With Your Consent

We share information when you explicitly consent to such sharing.

Service Providers

We share information with trusted third-party service providers who assist us in:

• Payment processing and financial services
• Cloud hosting and data storage
• Email and communication services
• Analytics and performance monitoring
• Customer support and help desk services

Real Estate Professionals

When you express interest in a property, we may share your contact information with relevant real estate agents, brokers, or property owners.

Legal Requirements

We may disclose information when required by law, court order, or government request, or to protect our rights and safety.

Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

Security Measures Include:

• SSL encryption for data transmission
• Secure data storage with access controls
• Regular security audits and updates
• Employee training on data protection
• Incident response procedures

Your Privacy Rights

You have the following rights regarding your personal information:

• Access: Request copies of your personal information we hold
• Correction: Request correction of inaccurate or incomplete information
• Deletion: Request deletion of your personal information (subject to legal requirements)
• Portability: Request transfer of your data to another service provider
• Restriction: Request limitation of how we process your information
• Objection: Object to processing based on legitimate interests
• Withdrawal: Withdraw consent for processing where consent was the legal basis

To exercise these rights, please contact us using the information provided at the end of this policy. We will respond to your request within 30 days.

Cookies and Tracking Technologies

We use cookies, web beacons, and similar tracking technologies to enhance your experience on our website.

Types of Cookies We Use:

• Essential Cookies: Required for basic website functionality
• Performance Cookies: Help us understand how visitors use our site
• Functionality Cookies: Remember your preferences and settings
• Marketing Cookies: Used to show relevant advertisements

You can control cookie preferences through your browser settings. However, disabling certain cookies may affect website functionality.

Third-Party Services

Our website may contain links to third-party websites or integrate with third-party services. This privacy policy does not apply to third-party sites or services.

Third-Party Integrations May Include:

• Google Maps for location services
• Social media plugins and widgets
• Payment processing services
• Analytics and advertising platforms
• Customer support chat services

Data Retention

We retain personal information for as long as necessary to fulfill the purposes outlined in this privacy policy, unless a longer retention period is required or permitted by law.

Retention Periods:

• Account Information: Until account deletion or 7 years of inactivity
• Transaction Records: 7 years for tax and legal compliance
• Marketing Data: Until unsubscribe or objection
• Support Communications: 3 years for quality assurance
• Website Analytics: 26 months maximum

Children's Privacy

Our services are not intended for children under 18 years of age. We do not knowingly collect personal information from children under 18. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, services, or legal requirements. We will notify you of any material changes by:

• Posting the updated policy on our website
• Sending email notifications to registered users
• Displaying prominent notices on our platform

Your continued use of our services after any changes indicates your acceptance of the updated Privacy Policy.